Network Analyst I, job

Position Type Full time – Regular Type of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Information Technology Travel Percentage 0% Job Description L1 Network Engineer – Bangalore –1 to 3 years – JR97084 Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is a part of our Remote Infrastructure Management Team. Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application. What you will be doing With minimum 2 to 3yrs experience in NOC Experience in ITIL Service Management Experience working on devices like Cisco, Juniper, etc. Familiar with tools like SNOW, Microsoft Sharepoint, Excel, Word, Powerpoint, Outlook, Microsoft Visio Familiar with monitoring tools like SPECTRUM, HPNA.etc.. CCNA is Plus Bachelors Degree or Equivalent work experience What you bring: Performs network audits and network device configurations. Works closely with Network Engineering Team on work assignments. Ensure Ticket Creation, Update and Follow Up Ensure Notification to Clients (Internal and External) Monitoring using Spectrum, HPNA, STAR etc.. Log internal Ticket in CMS/SNOW Log Ticket with Service Provider for Circuit outages. Troubleshoot all Circuit Issues, Check Interfaces and Review Logs Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues. Escalate to various Functions Tier II and Tier III Groups or Work with various Vendors and ensure Issue Resolution. Outage Management through continuous updates and notifications between Management & Customers. Awareness of Incident management and Change Management process Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements. Monitors, responds and provides resolution for all network problems related to network engineering Utilizing case management system (CMS), SNOW and documents status updates and problem resolutions. What we offer you

  • An exciting opportunity be a part of World’s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career in Remote infrastructure Management.
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A broad range of professional education and personal development opportunities
  • Time to support charities and give back in your community
  • Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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