• Work remotely with local RTAs to ensure adherence and compliance of our Community Support Representatives in multiple countries, languages, modalities and products, from Rides to Eats and everything in between

Intra-day management of service levels, site efficiency, and outage compliance with established parameters during real time situations Produce reports that show performance at an intra-day, daily, and weekly level. Some weekend/night shifts may be required.

What You’ll Need About the Team

The Global Command Center will serve as the backbone to WFM at Uber via traffic control, realtime support, and short range planning. It is a critical component of support that will ensure our service providers, both internal and external, have the data and reporting they need to best serve our customers in a timely manner.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.